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◆ Industry · Retail & E-commerce

Shopify, WooCommerce, and your ERP, synchronized.

One inventory, one price, one customer. Ania handles after-sales — returns, labels, exchanges — and your team focuses on growing sales.

<5 mininventory sync
0overselling
-65%after-sales tickets
Real-time synchronization
Syncing
Shopify
412 pedidos
Odoo ERP
1,248 SKUs
WooCommerce
186 pedidos
Inventory
live
WhatsApp · Ania
returns
Envía
label + RMA
Last sync42 s ago · 0 errors
The Problem

What breaks when your store and your ERP don't talk

Shopify overselling

The store shows 10 units, the warehouse has 2. You sell 8 that don't exist, cancel, refund, and lose the customer. Every week.

"One Monday we sold triple what we had in stock."

Manual returns

Customer messages on WhatsApp, someone attends, requests photos, prints label, logs in Excel, notifies warehouse, refunds in Shopify. 8 steps.

"Every return burns someone's hour."

Desynchronized prices

A promotion is entered in Shopify but not in WooCommerce; the ERP has a different price. Customer compares and loses trust.

"All three channels show different prices."
The NIQERA Solution

Ecommerce connected to Odoo + Ania for after-sales

One source for inventory, prices, and orders. An AI agent that resolves customer issues without human intervention.

Live bidirectional sync

Inventory, prices, products, and orders flow between Shopify/Woo and Odoo every few seconds. Zero intermediate spreadsheets.

  • Less than 5 min per exchange
  • Variant and bundle management
  • Multi-store, multi-warehouse

Ania after-sales

"Where's my order?", "How do I return?", "Can I exchange for a different size?" — Ania resolves in chat without moving your team.

  • Real-time shipment status
  • RMA with automatic label
  • Size/color exchange in 1 step

Unified payment gateway and CFDI

Stripe, EcartPay, Mercado Pago integrated with the ERP. Payment, CFDI 4.0 invoice, and customer confirmation in one flow.

  • Automatic invoice on payment
  • Refunds from Odoo
  • Multi-currency and multi-exchange rate

Connected logistics

Envía, FedEx, Estafeta integrated. Ania picks the optimal carrier, prints the label, and sends automatic tracking to the customer.

  • Cheapest rate selected automatically
  • Proactive tracking
  • Delay alerts to customer

Marketing with real data

Ania segments by RFM, detects customers at churn risk, and triggers reactivation campaigns via WhatsApp and email.

  • Abandoned carts via WhatsApp
  • Campaigns to RFM segment
  • Cross-sell recommendations

Omnichannel dashboard

Sales by channel, real margin per product, most profitable customers, SKU rankings. One dashboard, all channels.

  • Shopify + Woo + physical store sales
  • Margin after commissions
  • WhatsApp alerts to founder
Success Story

How Epiaccesorios and Encontrarte.mx closed the gap

Clients · Retail · eCommerce
Epiaccesorios · Encontrarte.mx

One inventory, one customer, one truth — across all channels.

We connect Shopify with Odoo ERP in real time, migrate catalog and customers, and integrate Ania for after-sales: order status, returns, exchanges, and automated refunds.

In production · 6,800+ orders/month
Overselling
~30/mes
0
Inventory synced every 2 min.
After-sales tickets
~450/mes a humano
-65%
Ania handles returns and order status.
Time per return
~55 min
3 min
RMA + shipping label + refund — automated.
Cart recovery
2% email
17%
Automated WhatsApp via Ania.
Initial Consultation

60 minutes worth every peso.

1-on-1 consultation: we listen to your operation, diagnose live, and you leave with a clear roadmap — what to fix first, how, and how much it costs. $1,800 + VAT.

or email us: [email protected]