What breaks when your store and your ERP don't talk
Shopify overselling
The store shows 10 units, the warehouse has 2. You sell 8 that don't exist, cancel, refund, and lose the customer. Every week.
Manual returns
Customer messages on WhatsApp, someone attends, requests photos, prints label, logs in Excel, notifies warehouse, refunds in Shopify. 8 steps.
Desynchronized prices
A promotion is entered in Shopify but not in WooCommerce; the ERP has a different price. Customer compares and loses trust.
Ecommerce connected to Odoo + Ania for after-sales
One source for inventory, prices, and orders. An AI agent that resolves customer issues without human intervention.
Live bidirectional sync
Inventory, prices, products, and orders flow between Shopify/Woo and Odoo every few seconds. Zero intermediate spreadsheets.
- Less than 5 min per exchange
- Variant and bundle management
- Multi-store, multi-warehouse
Ania after-sales
"Where's my order?", "How do I return?", "Can I exchange for a different size?" — Ania resolves in chat without moving your team.
- Real-time shipment status
- RMA with automatic label
- Size/color exchange in 1 step
Unified payment gateway and CFDI
Stripe, EcartPay, Mercado Pago integrated with the ERP. Payment, CFDI 4.0 invoice, and customer confirmation in one flow.
- Automatic invoice on payment
- Refunds from Odoo
- Multi-currency and multi-exchange rate
Connected logistics
Envía, FedEx, Estafeta integrated. Ania picks the optimal carrier, prints the label, and sends automatic tracking to the customer.
- Cheapest rate selected automatically
- Proactive tracking
- Delay alerts to customer
Marketing with real data
Ania segments by RFM, detects customers at churn risk, and triggers reactivation campaigns via WhatsApp and email.
- Abandoned carts via WhatsApp
- Campaigns to RFM segment
- Cross-sell recommendations
Omnichannel dashboard
Sales by channel, real margin per product, most profitable customers, SKU rankings. One dashboard, all channels.
- Shopify + Woo + physical store sales
- Margin after commissions
- WhatsApp alerts to founder