Understand, respond, and operate for you
Ania is NIQERA's AI agent: integrated with your Odoo, WhatsApp, and CRM, operating 24/7 in your brand's voice. Not a chatbot — a digital coworker.
Un agente que trabaja por dentro, no junto al sistema
Ania lives inside your ERP and CRM. She reads your real data, executes actions (not just replies), and leaves a full audit trail for every interaction.
Built to operate, not just to chat pretty.
Unlike an FAQ bot, Ania is connected to your business data layer. When a customer asks about an order, it queries your Odoo in real time. When it quotes, it uses your actual catalog and discount rules.
→ checking inventory · list price · shipping rate
✓ created in Odoo · sent to your email
What can Ania do for you today
Six roles Ania handles end to end, connected to your Odoo, WhatsApp, email, and payment gateway.
Handles leads 24/7
Responds on WhatsApp, web, and Instagram in under 3 seconds. Qualifies, quotes, and creates the order in your Odoo without human intervention.
Reconciles payments
Identifies SPEI transfers, reconciles with open invoices in Odoo, and sends reminders before due dates — in your brand's tone.
Provides order status
"Where's my shipment?" — Ania checks your Envía tracking, replies with the real ETA, and proactively alerts on delays.
Assistant for your team
Your sales rep asks "how much did we sell of this product last month?" — Ania queries Odoo and replies with the number and full breakdown.
Segments and engages
Detects inactive customers, classifies by interest, and triggers personalized reactivation campaigns via WhatsApp and email.
Automates internal tasks
Discount approvals, vendor onboarding, ticket creation. "If-then" workflows with an intelligent layer on top.
Wherever your customers are, Ania is there
One intelligence, many entry points. Ania keeps context when switching between channels.
WhatsApp Business
Official API. Approved templates, multimedia, and bot-to-human handoff.
Web Chat
Installable widget in minutes. Integrates with your Odoo website.
Instagram DM
Replies to DMs and stories as if your social manager lived there.
Reads, classifies, and responds. Drafts replies for your team.
Internal Slack
Team assistant: KPIs, hot leads, alerts.
Voice · IVR
Phone support with natural voice and intelligent routing.
Facebook Msgr
Messenger conversation integrated into the same customer thread.
Open API
Connect Ania to any current or future channel. Webhooks included.
Connected to everything you already use
What changes when Ania starts operating
What people ask us about Ania
Does Ania replace my sales team?
No. It frees the team from repetitive tasks (quoting the same thing 80 times, giving order status) so they can focus on closing and on strategic accounts.
What happens if it can't resolve something?
Hands off to the right rep with a summary, history, and the customer's last intent. No starting from scratch.
Where does my data live?
In your Odoo. Ania queries your ERP; we train models on your data and do not share it with third parties without authorization.
How long does it take to launch?
4 weeks for the first use case in production. After that, each new case adds 1-2 weeks because the engine is already running.
Does it work in Mexican Spanish?
Yes, natively. It also understands regional expressions, processes WhatsApp voice notes, and responds in whatever tone you configure.
What AI models does it use?
We can mix providers depending on the use case. NIQERA builds intelligent layers that improve agent performance.